Frequently Asked Questions
What are the customer service hours of operation?
Monday 9:00 AM – 6:00 PM EST
Tuesday 9:00 AM – 6:00 PM EST
Wednesday 9:00 AM – 6:00 PM EST
Thursday 9:00 AM – 6:00 PM EST
Friday 9:00 AM – 6:00 PM EST
You can email or order online at any time and we will process your request as soon as we are back in the office. You can always place your order online 24 hours a day, 7 days a week.
How much would you charge for shipping?
Can I order if I am outside of United States?
Yes, our products can be delivered to many countries across the globe outside of United States. All importation and compliance with local laws and regulatory authorities are solely your responsibility. If you are outside of United States, kindly chat with us before placing your order.
Can I order from you?
You can order from us if you are an individual or corporation. Please contact us to learn more.
When will i get my order?
Why should I buy from Olivebeautyshop.net.in?
Ordering from Olive Beauty Shop ensures that you receive the lowest price for genuine, brand name products. Our updated revised account area provides a better overview of your personal details, payment options, order history and tracking orders. We also have a reorder button on account history pages, which makes repeat orders a convenient and quick process. We provide free shipping on every order over $250
Stay up-to-date on the latest products and industry news by signing up for our monthly newsletter (see footer of this page).
Are the products offered on your website genuine? How do I know that they are?
All products offered by Olive Beauty Shop are genuine, original items. Each product shipped comes in original manufacturer’s packaging, unadulterated and sealed. Please check the integrity of the packaging upon arrival.
Where do the products offered on your website come from?
We offer only genuine products sourced from various reputable manufacturers and distributors worldwide.
Are the prices in US dollars?
Yes, all prices quoted are based in US dollars. You will be informed at the checkout the currency and amount that you will be charged in.
What if another company has a cheaper price?
Olive Beauty Shop works hard to guarantee you the lowest prices. In the case you find a cheaper price, call or write and the absolute best will be done to beat or meet it. Please note that Olive Beauty Shop will require recent proof of the price and service being offered in order to verify the contents of the offer apply. Please see the competitor comparison section to see how the offers from competitors may vary.
What is the difference between the products listed through Olivebeautyshop.net.in compared to the products available locally?
The only difference is the cosmetic appearance of the packaging. As multinational manufacturers are required to package their products according to the distribution country’s requirements, there may be slight packaging differences.
In several cases, some products are manufactured overseas as the major patent holder for that product may provide marketing rights to different companies in specific jurisdictions. For example, Restylane® is exclusively marketed by Medicis in North America, and in Europe it is exclusively marketed by Q-Med AB.
In most instances these products are manufactured in the exact same manufacturing facility that is approved by multiple regulatory authorities such as the FDA, Health Canada, and/or others as well. There is a higher chance of you receiving the exact same product available through local distributors in your jurisdiction if the product your are ordering originates from your jurisdiction. To inquire about any of the products sold through Olive Beauty Shop please write or call and a knowledgeable customer care representative will be happy to help you.
How do I know this is the right product for me?
Customers now can review the products they have bought from us. You may refer to these testimonials as provided by other licensed doctors, dermatologists and various types medical professionals to help you choose.
What if there is a product I am interested in, but is not on Olivebeautyshop.net.in?
Please contact olive beauty customer service team who would be more than happy to check the availability of the requested product for you.
How does your discount system work?
You may receive lower prices with larger purchases, as depicted on individual product pages. These discounts are assigned on a per-volume basis. Typically, the price per item is less when ordering in larger quantities. Applicable discounts are incorporated into the price.
What method of payments are acceptable?
We accept Visa and Mastercard credit cards.
Do you provide any payment terms (e.g. 30-day term)?
Unfortunately, due to the fact that Olive Beauty Shop deals with international transactions, we are not able to provide our customers with payment terms.
Do you offer any incentives for returning clients?
If you have been receiving better pricing elsewhere, we will meet or beat that pricing provided recent proof of the competitor’s pricing and terms are provided and are equal to ours.
Is there a minimum quantity that I must order?
You do not need to order a minimum quantity.
DID NOT FIND THE ANSWER TO YOUR QUESTION? CONTACT US.