Refund policy

hank you for shopping with us. We want you to be satisfied with your purchase. Please read our Return & Refund Policy below.

Returns

• We accept returns within 7 days of receiving your order.
• Items must be unused, unworn, and in their original packaging with all tags attached.
• Products that are damaged due to customer misuse or normal wear and tear are not eligible for return.

Non-Returnable Items

The following items cannot be returned:

• Sale or clearance items
• Gift cards
• Personalized or customized products
• Personal care items (if opened or used)

Refunds

• Once we receive and inspect your returned item, we will notify you about the approval or rejection of your refund.
• If approved, your refund will be processed within 5–10 business days through the original payment method.
• Shipping charges are non-refundable, unless the return is due to our mistake or a defective product.

Exchange Policy

We only replace items if they are defective, damaged, or if you received the wrong product. Please contact us within 48 hours of delivery.

Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of receiving your order. Include your order number and clear photos of the item so we can resolve the issue as quickly as possible.

Return Shipping

• Customers are responsible for return shipping costs unless the item is defective or we sent the wrong product.
• We recommend using a trackable shipping service.

Contact Us

If you have any questions regarding returns or refunds, please contact Phone/WhatsApp: +923707025391