Shipping policy

Thank you for shopping with Crystal Beauty. We are committed to delivering your orders safely and on time.

Order Processing

• Orders are processed within 1–2 business days after confirmation.
• Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Time

• Pakistan: Estimated delivery time is 3–7 business days.
• International shipping (if available): Delivery times vary depending on the destination.

Shipping Charges

• Shipping charges are calculated at checkout.
• Free shipping may be offered on selected products or promotional campaigns.

Order Tracking

• Once your order has been shipped, you will receive a tracking number by email or SMS (if applicable).

Delays

While we strive to deliver orders on time, delays may occur due to weather, courier issues, holidays, or other circumstances beyond our control.

Incorrect Address

Please ensure that your shipping address is correct before placing an order. We are not responsible for delays or additional charges caused by incorrect or incomplete addresses.

Damaged or Lost Packages

If your order arrives damaged or you believe it has been lost during transit, please contact us within 48 hours of the expected delivery date.